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Many PPC advertisers focus the bulk of their efforts on optimizing campaigns for search ads—and with good reason. It’s profitable, reliable and a known entity on which they can comfortably and (somewhat) predictably reach their core target audience. But it’s certainly not the only path for revenue.
Location-based ads—and in particular Google Maps—increasingly offer a variety of new features that advertisers can leverage to better target and convert local audiences. By adding its features to your digital advertising toolkit, you're sure to give conversions and ROI a significant lift.
The following is everything you need to know about how to advertise on Google Maps to supercharge your online advertising strategy.
When people search for businesses through the Google Maps app, they automatically have access to search ads that feature business locations. Similarly, when users search Google for nearby businesses, location-based ads appear in local at the top of search results from the Google Maps mobile app. (This also works when conducting searches using Google or Google Maps on desktop.)
Compared to regular Google PPC ads, it might seem like Google Maps ads provide little opportunity to rank, simply because the Google Maps app only displays one ad above organic results and Google Maps desktop shows two ads before organic results. And as such, your targeting strategy needs to be competitive enough to land your ads in those top one or two positions.
That said, there are numerous ways you can optimize your listings and leverage Google Maps to improve online advertising—it just requires you to execute precision with your targeting strategies and optimize your ads to attract more in-store visits.
E-commerce has grown astronomically in the past 10 years. It’s no secret that people love to shop online, using the web to buy everything from shoes, to cars, to ordering groceries for home delivery. This development has left many advertisers wondering if allocating their budgets to drive in-store visits is really worth the investment.
Yet despite the growth of ecommerce, in-store shopping is still going strong. It is propelled, in part, by the wealth of location-based shopping information available on mobile phones. Consider this:
With more than a billion users, Google Maps is the most popular mapping app for acquiring location-based information. So incorporating local search ads into your advertising strategy carries a myriad of benefits, that include:
In short, mobile phones make it quick and easy for people to find relevant local information when they’re out running errands or planning a trip to local businesses. People who use their smartphones to get local business information don’t want to endlessly search to find what they need—they want to access it quickly and easily, underscoring that location-targeted advertising is increasingly essential for any business with a physical location. And advertising with Google Maps is key to reaching these users.
Google Maps has implemented many changes recently that give businesses even more opportunities to improve advertising performance on its platform. In fact, during Google’s most recent Performance Summit, they announced four key new features:
Let's take a quick look at each.
A new and important advertising feature that helps your business get noticed in Google Maps are Promoted Pins. Promoted Pins are the array of red pins on the map highlighting businesses. But, perhaps surprisingly, not every business automatically gets a pin. By strategically leveraging Promoted Pins, it’s possible to display a special branded pin to help your business stand out to people who are nearby your business and looking at Google Maps.
These pins are purple instead of the traditional red, indicating that it’s an ad. Promoted Pins can also include your business logo right in Google Maps. For example, if someone searched for “Contact lenses near me,” it could trigger a branded Walgreens Pin. If they click on the pin they’ll see a targeted ad as well.
The ads that correspond with Promoted Pins display important business information such as location, distance, and Google Reviews rating. But they’re also an opportunity to highlight special in-store promotions to convince people to come visit your business.
Along with these ads, it’s also possible to promote coupons related to the person’s search. So if someone searches for “Contact lenses near me,” Walgreens could display a coupon for $3 off contact lens solutions to entice the person to visit.
When people click on your local search ad, they’re taken to your Google My Business page. This is a local business resource you can customize and optimize to increase in-store visits and conversions. At a fundamental level, your business page needs to include important information like your location, business hours, phone number and website.
Also, these days many customers only make location store visits only if they’re sure it stocks the items they want. To that end, you can also use your local pages to display a searchable database of that store’s local inventory. By sharing your local inventory along with your Google Maps ads, you can increase in-store visits and, thus, conversions.
To display this information on your local pages, you need to have a local product inventory feed, which requires you to submit information daily about all of your inventory. The incremental local product inventory feed allows you to make regular updates to item prices and quantities available throughout the day.
To use local inventory search, you must provide the store code, quantity and price of each item in stock. But you can also include optional inventory details like sales price and sales price effective date. Google can then use this information to recommend special promotions to members of your audience.
In-store promotions can appear alongside your promoted pins, directly on the map below the logo. It’s also possible to display coupons, specials or sales right from your business page. If you use the incremental local product inventory feed, you can offer special sales a specific times of the day. This helps your local audience find what they’re looking for while also offering relevance and opportunity to convince them to choose your store over another.
Here’s a basic, three-step run through of how to set up location-based ads to show on Google Maps:
To show ads for Google Maps, you first need a Google Ads account and a Google My Business Page. A Google My Business page is critical for all aspects of search engine marketing. This free profile lists important information (location, hours, photos, and reviews) and appears in local organic search results. It can also appear with your local search ads or on Google Maps.
You likely already have a Google My Business page and have optimized it to make your business look appealing. (Quick tips: list correct information, upload appealing business photos, and promote positive Google reviews for your business.) From there, the next step is to set up a location extension.
One important way to optimize Google Maps ads is to target people who are near your business location. Do this by setting a custom radius for how close someone needs to be for your ads to appear. Radius targets quick conversions from people who are out and can visit your local business based on proximity and convenience.
Location targeting allows you to target entire countries, areas within a country or a radius around a location. Choosing a radius around a location may result in less reach for your ads overall. But it helps target specific audiences that are likely to convert. This is particularly important for location-based businesses that deliver services within a specific radius, or a local business whose customer base is within a certain radius.
Say, for example, you run a supermarket chain with three locations in town. The targeting radius for one store should not overlap another location when people are physically closer to a different store. In the same vein, a towing company wouldn’t want to target ads to a radius outside of their service area.
It’s also possible to adjust your bids based on audience location. For example, you can increase your bid for someone who’s within a one mile radius of your business.
Radius targeting is only one way to optimize your location-based ads. If someone searches for “[niche keyword] near me” and they’re within your set radius, then they could see your ads on Google Maps.
However many potential consumers have location-based search intent even when they’re not within a specific location radius. For example, someone traveling to Minneapolis next week could search for “Minneapolis hotels” while they’re still physically in Seattle. So you’d need to target location-based keywords if you want your ads to appear for these queries.
To build a location-based keywords list, use your search queries report, Keyword Planner and other third-party keyword research tools. The biggest difference between regular keyword targeting is that location-based keywords include modifiers that imply local intent.
A Seattle hotel, for example, could target keywords like:
There are a variety of modifiers relevant to your business location, such as nearby employers, event venues or other colloquiums used to describe different parts of town. The keywords you target can also inform the promotions that display along with your Google Maps ads. A pharmacy like Walgreens wouldn’t just target keywords like “pharmacy near me,” or “pharmacy [city name]." They could target keywords like “contact lenses [city name]” then display a special discount on related products as part of their Google Maps ad.
While sometimes overlooked, Google Maps offers a host of features aimed at helping businesses attract local traffic and drive conversions. And targeting keywords with local intent and radiuses around your business location are just the beginning. Used strategically, Google Maps can help you harness relevant inventory information, limited-time promotions, and help your location stand out on the map using special promoted pins. In short, it broadens the horizons of your strategy with exponentially more possibilities for targeting specific demographics. Like a premium fuel, or a shot of vitamin B12, learning how to advertise on Google Maps will supercharge your digital advertising strategy.